Hi, we just got ours today. It does not come with the remote for the LED lights-I've read none of them do unless you buy direct. It did not have any packing material inside of it. Three out of 4 fans were not working due to loose and unplugged wires and 1 LED light wasn't working. I had to remove both metal sides then trace the wires where they come out of each fan, find the plug and find the socket it plugs into. The plugs and sockets were located on the same wires. After I did that the fans worked but now 2 of the LED lights weren't working, I found the wires and they were plugged in so I guess the bulbs blew out, my son was disappointed since we spent over $1k for this and the lights didn't work out of the box. I feel everything should work when you first get it so not happy about that- other than those issues it seems to work fine.

Rating: [4 of 5 Stars!]